Support

How do I add items to my collection?

Tap the "+" button in the Collection tab to search and add sneakers or accessories. You can search by name, SKU, or style code.

How are prices updated?

Market prices are fetched from The Sneaker Database API. You can manually refresh prices by tapping the refresh button in the Collection view. Premium users get automatic daily price updates.

What's included in Premium?

Premium includes:

• 30-day performance charts
• Top gainers and losers tracking
• Average return statistics
• Automatic daily price updates

How do I cancel my Premium subscription?

You can cancel your subscription anytime through your iPhone's Settings app:

• Open Settings
• Tap your Apple ID at the top
• Tap Subscriptions
• Select Solefolio Premium
• Tap Cancel Subscription

How do I delete my account?

To delete your account and all associated data, email us at support@solefolio.com with the subject "Account Deletion Request" and we'll process it within 48 hours.

My prices aren't updating

Try these steps:

• Pull down to refresh in the Collection view
• Tap the refresh button to manually update all prices
• Check your internet connection
• Make sure the item SKU is correct

If the problem persists, contact support.

Can I export my collection data?

This feature is coming soon. Contact support if you need your data exported manually.